Want to change the real estate industry as we know it?
You've come to the right place.
We believe that real estate agents deserve superior mobile-first technology.
As we worked closely with our early customers, we were shocked to see that agents sometimes juggle 10-15 different, disconnected systems and how many processes remain manual. We also saw that the full-stack real estate CRM platforms that did exist were too expensive for small teams. The real estate industry generates $70 billion a year, just on commissions earned on transactions, but it remains stuck in the past. At Chime, we see a clear opportunity to build a solution that delivers real estate professionals the tools they want with ease and affordability.
Whether it's a vacation or a stay-cation, we know the best performance comes from happy employees. We believe in giving our team the time they need to truly relax and reboot.
We offer comprehensive health, vision, dental, FSA, dependent care, life insurance and disability benefits for you— and your family. Benefit coverage starts day one of employment and the premiums are paid 100% by Chime.
We celebrate transparency, creativity, and collaboration. We are data-driven, nimble, and quick— striving to invent and distrupt the space we are in. Check out our manifesto
This is a high performing office environment. We have a casual dress environment unless onsite with customers or at events. We have a stocked break room, team lunches, team building activities. Mac or Windows preference? It's your choice!
This position is currently open only to Utah residents.
Additional Information:
Cultural fit is huge for us! If you are a fun loving person that is driven and self-motivated, we want to talk to you!
What we offer:
Information will be kept confidential according to EEO guidelines.
Increase lending results in your territory by working closely with the local real estate community and leveraging the centralized lending centers to originate loans. By working with Sindeo leadership, you’ll identify, assess, build and develop Sindeo’s market presence by leveraging both local agencies as well as some of the nation’s largest and most prestigious real estate firms. Your job is to make “Sindeo” a household name in your territory and build out our origination business successfully.
You will:
All your information will be kept confidential according to EEO guidelines.
Increase lending results in your territory by working closely with the local real estate community and leveraging the centralized lending centers to originate loans. By working with Sindeo leadership, you’ll identify, assess, build and develop Sindeo’s market presence by leveraging both local agencies as well as some of the nation’s largest and most prestigious real estate firms. Your job is to make “Sindeo” a household name in your territory and build out our origination business successfully.
You will:
All your information will be kept confidential according to EEO guidelines.
Identify, consult and close real estate agents and brokerages on the benefits of our suite of products and services. When our customers utilize our products and services they avoid the need to hire internally ISA’s and additional overhead to manage and grow their respective businesses.
Leads will be created from our call center and through your outbound calling skills cultivating, nurturing and building your pipeline of opportunities.
Some travel may be required attending sponsored events across the country throughout the year.
We Offer:
All your information will be kept confidential according to EEO guidelines
Responsibilities:
We Offer:
The Customer Service Associate (CSA) will have three key areas of responsibility:
The Customer Service Associate will be the first point of contact between Sindeo and a potential client – someone who may be embarking upon one of the largest purchases (s)he will make in a lifetime. You will directly influence that experience by responding professionally, answering questions thoughtfully and carefully, and providing a framework that results in the caller’s request to speak to a Mortgage Advisor. In addition to a breadth and depth understanding of our products and services, you will be trained on “why Sindeo” – what differentiates us from other brokers and/or lenders and how our services can meet a callers particular needs. You will also be coached on best-in-class sales techniques and the entire lifecycle of a loan, including underwriting and processing. Your role is critical and pivotal to our sales model and processes, but along the way you will gain invaluable experience and industry insights enabling you to grow and transition into roles that include greater business exposure and increased responsibilities.
Primary Tasks:
Inbound and Outbound Calls
The CSA will be responsible for handling inbound and outbound calls from/to potentially new and existing customers regarding a variety of home loan-related requests. Using your broad knowledge of Sindeo products and services coupled with strong customer service skills, you will provide support, offer (high-level) information, and successfully transfer callers to a Mortgage Advisor professional, best suited to meet the individual’s needs. You will capture and track all of your activity in our CRM system (Salesforce).
Leads Assignment and Follow Through
You will also be responsible for the timely distribution of leads (system-generated by providers) among a team of Mortgage Advisors. Distribution to Advisors will be driven by your knowledge of individual (state) licensing, load-balancing the number of leads assigned/MA as well as specific MA expertise relative to products and services. For both inbound and outbound calls, the CSA will be responsible for updating all applicable contact information in Salesforce to ensure up-to-date contact tracking.
Ideal candidate:
Brownie points:
If this sounds like you, send us your application. We look forward to meeting you!
All your information will be kept confidential according to EEO guidelines.
